The following steps are required to ensure the proper configuration of a cash drawer.
The provided walk-through is showing Star Cash drawer (connected to Start POS printer) configuration steps.
Other manufacturer drawers may have slightly different steps. If you are still experiencing issues - please open a ticket in our online helpdesk system.
1. Go to Devices and Printers in your Control panel
2. Right click on Star Printer and select Printer properties
3. Switch to Device Settings tab, select Cash Drawer in Peripheral Unit section and Document Top in Unit 1/Unit 2 sections
4. Click Apply and Ok