Please follow the link http://www.citizen-systems.com/en/printer/support/software/POS?field_software_printers_target_id=79&field_operation_system_tid=All
Proceed with a selection of Printer Model and Operating system
Continue with driver installation on the page below
Run the installation file and prompt to the end
Please select Printer port
Once installation is complete proceed to Devices and Printers to print a test page
The new device will be displayed in Device Manager as in below
Now, when the test page is printed you would need to select printer in POS Configuration Screen.
Go to File > Configuration > POS Equipment and select Citizen Printer from drop-down menu
Hit OK or Apply
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